Questions about the product, an issue you've hit, or something you wish it did — write to us and you'll get a real answer, not a ticket number.
Support requests are faster from inside the app — head to the Support section and we'll have your account details alongside your message.
Tell us what you expected, what happened instead, and roughly when. That's usually enough for us to find it without a back-and-forth.
Genuinely: write in. A lot of what LaunchPilot does now started as a founder describing a job they were tired of doing by hand.
LaunchPilot is built by Traclin Pte Ltd, Singapore. Messages reach a small team — quite possibly the person who wrote the feature you're asking about.